I’m flying with Ryanair soon – what can I do?
Customers who have purchased a seat or have a Flexi Plus ticket can check in for flights 60 days in advance of departure.
If you haven’t paid extra though, you won’t be able to check in until 48 hours in advance of your departure flight. The online check-in closes two hours before the scheduled flight departure.
Ryanair told some users on Twitter to try using a different internet browser, to clear their cache or to try the Ryanair app, so if you have problems these suggestions could be worth trying.
If you are unable to check in, keep a record of when you tried to check in online including screenshots showing the issues, and keep trying the site and app.
If you do have to pay, you could use the evidence of website problems to complain to Ryanair and ask for a refund – though there are no guarantees it will pay out.