A new service which lets friends and family report the death of an individual to several banks with just one online form has been launched today.
The Death Notification Service, which has been set up by trade association UK Finance and the major banks, aims to make it quicker and easier for anyone who’s suffered a bereavement to notify banks and building societies in one step, removing the stress of having to notify each one individually.
Once the relevant firms have been notified, they will then get in touch about the next steps.
The new service is similar to the Government’s Tell Us Once service, which enables you to report a death to most of its organisations, such as HM Revenue & Customs, the Driver & Vehicle
Licensing Agency and relevant local council, in one go.
For full info on how to tackle the financial issues that arise following a death see our What To Do When Someone Dies guide.
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How does the Death Notification Service work?
The Death Notification Service can be used by anyone, such as friends, neighbours and people who cared for the deceased, as well as family members. A quick ID check will be carried out with credit firm Experian but it won’t mark your credit file, and your details won’t be passed on.
You can either create an account or use it without one, but it’s recommended you create an account as you’ll get confirmation when notifications have been received by banks and building societies, and you can add more accounts if they’re discovered later on. Here’s how it works:
- Go to the Death Notification Service You can either create an account or submit a death notification without creating an account.
- Complete the online form You’ll need the person’s name, address and date of birth, the date of the funeral (so the relevant firms know not to contact you then), to say whether you have a death certificate and the reference number if you do, plus details of the relevant banks. You can also give the account number and sort code if you have this information.
- The relevant banks and building societies will then be notified They will update their records accordingly and advise of the next steps to take within 10 days.
Which banks and building societies does the service cover?
- Bank of Scotland
- Clerical Medical
- First Direct
- Lloyds Bank
- M&S Bank
- Nationwide Building Society
- Scottish Widows
- The Mortgage Works
- UCB Home Loans
What does UK Finance say?
Chief executive Stephen Jones said: “Following the death of a friend or family member, it can be hard to repeat the same conversation with several organisations.
“The launch of this new service is an important milestone in the industrys commitment to do all it can to provide greater help and support to people during difficult circumstances.”