What does Lloyds Banking Group say?
A Lloyds Banking Group spokesperson said: “Lloyds Bank, Halifax and Bank of Scotland are the only banks where customers do not pay unarranged fees. Customers automatically get text message alerts when they are close to their overdraft and are charged daily, not weeks later.
“We are now, as part of the regular review of our current accounts, writing to a number of customers to inform them of an update to the costs of their arranged overdrafts from January 2019. Our customers continue to benefit from our approach, with overdraft costs remaining simple and transparent.”